UFO 2 FAQ
UFO 2 OVERVIEW
Re-engineered with ultra-fast heating and an even wider spectrum of LED light, UFO 2 is a revolutionary power mask device that gives you superior skin in seconds. Featuring advanced Hyper-Infusion Technology, UFO 2 combines Thermo-Therapy and Cryo-Therapy with T-Sonic pulsations to enhance the benefits of UFO Power Activated Masks. Further equipped with 8 different LED lights, UFO 2 helps you unmask a refined, radiant complexion in only 90 seconds!
WHAT SHOULD I DO AFTER I RECEIVE MY UFO™ 2 DEVICE?
Congratulations on discovering smarter skincare! First things first - download the FOREO For You app for free, to unlock and register your device.
HOW DO I START MY FIRST TREATMENT?
First, clean and dry your face and neck carefully - we recommend cleansing with LUNA™ first for best results. Then attach a UFO™ Power Activated Mask to your UFO™ 2 device. Finally, activate your UFO™ 2 mask routine via the app.
HOW DO I TURN MY UFO™ 2 DEVICE ON / OFF?
Press the universal power button on your UFO™ 2 device to turn it on. To turn your device off, press and hold the universal power button for 3 seconds. After completing a pre-programmed mask routine, the device will turn off automatically.
WHAT COMES WITH MY UFO™ 2 DEVICE?
1 UFO™ 2 Device, 1 USB Charging Cable, 1 Make My Day Mask, 1 User Manual, 1 Quick Start Guide & 1 Stand.
HOW OFTEN CAN I USE MY UFO™ 2 DEVICE?
UFO™ 2 power mask treatments have been developed for twice-a-day use, morning and evening. However, depending on your skin’s needs and your personal preferences, you can use it more or less.
HOW LONG DOES EACH TREATMENT TAKE?
The Make My Day & Call It a Night mask treatments take just 90 seconds. All other treatment times will vary depending on the most effective combination of technologies.
IS EACH UFO™ 2 TREATMENT THE SAME?
No, Each UFO™ Power Activated Mask pairs with a unique treatment routine for optimal results.
IS MY UFO™ 2 DEVICE SAFE TO USE ON SENSITIVE SKIN?
UFO™ 2 devices are safe to use and suitable for all skin types. Furthermore, depending on your skin's specific needs, you can choose from a range of different UFO™ Power Activated Masks that cater to different skincare desires.
CAN I USE MY UFO™ 2 DEVICE AROUND THE EYE AREA?
Yes, UFO™ 2 devices are safe to be used under the eyes. We recommend gently gliding the device across the eye area, being careful to apply minimal pressure.
CAN I USE MY UFO™ 2 DEVICE AFTER HAVING PLASTIC SURGERY, BOTOX OR DERMAL FILLERS?
UFO™ 2 devices offer a gentle facial treatment, suitable for all skin types. However, you should consult your doctor before use if you have had any recent medical procedures.
CAN I USE THE LED LIGHT TREATMENTS ON THEIR OWN, WITHOUT HAVING TO USE A MASK OR GO THROUGH A PROGRAM?
No, we don’t recommend using your UFO™ 2 device without a mask or a pre-set program as it will not offer the same efficiency or results as when combined with a UFO™ Power Activated Mask.
WHAT IS THE DIFFERENCE BETWEEN UFO™ 2 AND UFO™ mini 2?
Both UFO™ 2 and UFO™ mini 2 offer a sophisticated power mask treatment for you to enjoy in only 90 seconds. However, UFO™ 2 features Cryo-Therapy, which instantly cools to shrink the appearance of pores and provide a firmer looking complexion.
WHAT IS THE DIFFERENCE BETWEEN UFO™ DEVICES AND UFO™ 2 DEVICES?
Unlike UFO™ devices, UFO™ 2 devices have been re-engineered with ultra-fast Thermo-Therapy and full spectrum LED lights (8 in total), that offer a more efficient and effective masking experience than ever before!
DOES MY UFO™ 2 DEVICE WORK WITHOUT THE APP?
Yes, you can manually use both devices and they do not require use of the FOREO For You app. However, to unlock your device for your first use, you must register your device through the FOREO For You app. The Make My Day and Call It a Night treatments are pre-programmed into UFO™ 2 and do not require use of the FOREO app. However, to unlock all remaining UFO™ Power Activated Masks, you must either select your treatment or scan the barcode on the back of each UFO™ Power Activated Mask sachet via the app to activate the treatments - the mask will then automatically sync with your device so it can be accessed manually next time. To customize your power mask routine, you must go directly through the app.
TROUBLESHOOTING & MAINTENANCE WHAT DOES IT MEAN WHEN MY UFO™ 2 DEVICE IS CONTINUOUSLY BLINKING?
A blinking light around device indicates that your UFO™ 2 device is in Bluetooth pairing mode or that the device needs to be charged. Follow the instructions in the app to sync your device.
HOW DO I CHARGE MY UFO™ 2 DEVICE?
UFO™ 2 devices are USB-rechargeable, with a two and half hour charge delivering up to 40 uses.
HOW DO I CLEAN MY UFO™ 2 DEVICE?
Remove the plastic ring from the device and throw away the microfiber mask. As UFO™ 2 is 100% waterproof, you can rinse both UFO™ 2 and the plastic ring under warm running water. Pat dry with a lint-free, non-abrasive cloth or towel. After use, we recommend spraying the device with FOREO’s Silicone Cleaning Spray and rinsing with warm water for optimal results.
CAN I REUSE THE UFO™ POWER ACTIVATED MASKS?
Each UFO™ Power Activated Mask is intended for single-use only. However, if one UFO™ 2 treatment wasn’t enough, press the universal button again within 30 seconds after the end of the routine to start the same treatment over again!
DO I NEED TO WASH THE MASK ESSENCE OFF AFTER USING MY UFO™ 2 DEVICE?
No, Hyper-Infusion Technology is specifically engineered to help mask essence absorb deeper into the skin, faster. After the treatment, simply massage any remaining essence into your skin, or remove excess with a cotton pad.