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FAQ/Help Center
What payment methods do you accept?

We offer a variety of online payment methods to ensure our customers can place orders with ease.



American Express





Amazon Pay

You can select your preferred payment method at checkout.

I'm not sure what product to buy. Can you help?
Where is my refund?
Ordering & Delivery
Can I place an order without creating an account?

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, creating an account allows you to track your order, order history, and earn cashback on your purchases. It’s quick, easy, and free to create an account. 

Where is my order confirmation?
Why has my order been canceled?
How do I cancel my order?
Can I alter my order?
When will my order arrive?
What countries do you ship to?
How much is shipping?
Can I track my order?
Do you include samples with orders?
Can I return the product if I no longer want it?

We want all our customers to enjoy their products so if you’re not happy with your order then you can send it back to us. All we ask is that you let us know that you don’t want the order within 30 days of receipt and make sure the products have not been opened, damaged, unused, and contained in their original packaging.

How do I return an item?
Will you refund my postage costs to return an item?
What should I do if my item is damaged?
How long does it take to return an item?
What should I do if I receive an incorrect item?
My Account
How do I register?

You'll need to register before you can place an order with BrightAmos.

As long as you have a valid email address, then you can head over to our sign-up page to keep up to date with the latest news, product launches, view orders, and earn points.

Are my personal details safe if I create an account?
I have forgotten my password. What should I do?
Gift Cards
Do you sell gift cards?

Yes, we do. These are issued electronically by email and each contains a unique reference number. Our gift cards are ideal if you’re not sure what to get that special person in your life. Simply buy a gift card instead for the value of $50, $100, $200, $300. $400


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